Reports
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Treasury Inspector General for Tax Administration
Telework in Response to the COVID-19 Pandemic (Interim Report)
The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.
Treasury Inspector General for Tax Administration
Impact of the COVID-19 Pandemic on IRS Customer Service Operations
Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy.
Treasury Inspector General for Tax Administration