Reports

Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy. 

As required by section 8L of the Inspector General Act of 1978, as amended, the Inspectors General for the Department of Defense, Department of State, and USAID work together to report quarterly to Congress on every overseas contingency operation’s progress and corresponding oversight activities.  Starting in the second quarter of fiscal year 2020, these quarterly reports include reporting on the COVID-19 outbreaks in Afghanistan, Syria, Iraq, and the Philippines, as well as the U.S. government response to them.

This quarterly report describes the activities of the U.S. Government in support of the East Africa Counterterrorism Operation and the North and West Africa Counterterrorism Operation, as well as the work of the Department of Defense, the Department of State, and the U.S. Agency for International Development to promote the U.S. Government’s policy goals in Africa, during the period January 1 through March 31, 2020. The coronavirus disease-2019 (COVID-19) pandemic was an emerging challenge to U.S. Government counterterrorism and counter-VEO efforts during the quarter. Many DoS and USAID staff...

In June 2020, USAID OIG contributed to a report compiled by the Pandemic Response Accountability Committee that identified multiple agencies’ top challenges in responding to the COVID-19 pandemic. USAID OIG’s contribution is found here.

This advisory notice poses key questions from past lessons learned for USAID to consider while planning and executing its response to the COVID-19 pandemic. The lessons learned and corresponding questions fall under four broad areas, which mirror the top management challenges we report annually to USAID: (1) managing risks to humanitarian assistance amid a public health emergency of international concern; (2) maintaining responsibilities for planning, monitoring, and sustaining U.S.-funded development; (3) maximizing stakeholder coordination for a global COVID-19 response; and (4) addressing...

This advisory notice poses key questions from past lessons learned for USAID to consider while planning and executing its response to the COVID-19 pandemic. The lessons learned and corresponding questions fall under four broad areas, which mirror the top management challenges we report annually to USAID: (1) managing risks to humanitarian assistance amid a public health emergency of international concern; (2) maintaining responsibilities for planning, monitoring, and sustaining U.S.-funded development; (3) maximizing stakeholder coordination for a global COVID-19 response; and (4) addressing...