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Delaware State Auditor of Accounts

Unanswered Questions: Improving Technology, Communications, and Reporting in Long-Term Care Facilities During the Pandemic

This special report examines and assesses the State of Delaware’s preparation of long-term care facilities (LTCFs) for the COVID-19 pandemic, both in the early stages of the pandemic and again six months later. Our goal was to determine if the state was adequately supporting and resolving pandemic-related issues inside LTCFs and if trends or opportunities for improvement existed. To reach our conclusions, we reviewed publicly available applicable federal and state guidance, agency policies and procedures, and information provided by Delaware’s emergency support function State Health Operations...