Skip to main content
Skip to list of reports Filters

Date Range

Report Category

Management Challenges

Reports

Search reports, investigative results, and agency plansShowing 1 - 4 of 4 results
Social Security Administration OIG

The Social Security Administration’s Telephone Service Performance (Congressional Response Report)

Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.

Social Security Administration OIG

Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years

Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.

Social Security Administration OIG

The Social Security Administration's Telephone Services During June 2020

We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.

Department of Homeland Security OIG

Audit of USCIS' Ability to Process and Administer Immigration and Naturalization Benefits Requests During the COVID-19 Pandemic

Determine the effectiveness of U.S. Citizenship and Immigration Services’ (USCIS) technology systems to provide timely and accurate electronic processing of immigration and naturalization benefit requests while field locations, asylum offices and application support centers were closed or operating on a reduced workforce during the COVID-19 pandemic.