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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Department of Veterans Affairs OIG

Medication Delivery Delays Prior to and During the COVID-19 Pandemic at the Manila Outpatient Clinic in Pasay City, Philippines

The VA Office of Inspector General (OIG) conducted an inspection to assess allegations related to delayed medication delivery from the VA Manila Outpatient Clinic (clinic) pharmacy in Pasay City, Philippines, prior to and during the COVID-19 pandemic. The OIG substantiated a patient experienced medication delivery delays and did not timely receive morphine from the clinic pharmacy in October and November 2019. While the patient requested a renewal in a timely manner, pharmacists could not fill the medication because there was no available stock from the Veterans Health Administration’s (VHA)...
Department of Justice OIG

Remote Inspection of Federal Correctional Institution Terminal Island

To view a set of interactive dashboards with up-to-date data on COVID-19 cases in this facility, click here: https://experience.arcgis.com/experience/ab22fb4c564e4f4b986e257c685190…
Department of Justice OIG

Remote Inspection of Federal Correctional Complex Coleman

To view a set of interactive dashboards with up-to-date data on COVID-19 cases in this facility, click here: https://experience.arcgis.com/experience/ab22fb4c564e4f4b986e257c685190…
Department of Justice OIG

Survey on the Effects of COVID-19 on ATF, DEA, FBI, USAO, and USMS Investigative Operations

To gain insight on the effects and impact of COVID-19 on law enforcement investigative operations, the DOJ Office of the Inspector General (OIG) surveyed law enforcement personnel within the DOJ during July and early August of 2020. Specifically, the OIG deployed an anonymous online survey to Special Agents; Criminal Investigators; General Inspection, Investigation, Enforcement, and Compliance personnel; and U.S. Marshals and Deputy U.S. Marshals. Results from this survey are available at the following link: https://experience.arcgis.com/experience/891259547d994573a314acf7927ac6…
Department of Veterans Affairs OIG

Added Measures Could Reduce Veterans’ Risk of COVID-19 Exposure in Transitional Housing

The VA Office of Inspector General (OIG) reviewed the measures taken by the Veterans Health Administration’s (VHA) Homeless Program Office, medical facilities, and community service providers to mitigate COVID-19 risks in transitional housing programs for veterans experiencing homelessness. The OIG found that while transitional housing service providers successfully implemented four of six specific Centers for Disease Control and Prevention (CDC) COVID-19 risk mitigation measures, the providers could have strengthened implementation of two others. VHA and service provider staff said the...
Department of Veterans Affairs OIG

Review of Veterans Health Administration’s Emergency Department and Urgent Care Center Operations During the COVID-19 Pandemic

The VA Office of Inspector General (OIG) conducted a review of the Veterans Health Administration’s response to anticipated demand and use of emergency department and urgent care center services when faced with the possibility of an influx of patients needing evaluation during the COVID-19 pandemic. A survey was deployed and 63 emergency department and urgent care center directors were interviewed. The OIG learned there was a decreased number of patient visits to the emergency departments (19.8 percent decline) and to the urgent care centers (28.6 percent decline) for January–June 2020 when...