This audit focuses on information and recommendations we can provide to improve the Oregon Employment Department's (OED) unemployment insurance system ahead of future surges in unemployment, similar to the COVID-19 pandemic. We have found that OED has made progress addressing some of the most public concerns, such as the inability of its phone-based system to handle the spike in claims that occurred in March 2020. Additionally, Oregon fared comparatively well in terms of fraud within their unemployment insurance program.

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State (State and Local Reports)

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Reports

COVID-19: Audit of Costs Incurred by Jhpiego Corporation from March 1, 2020 to March 31, 2022

COVID-19: Audit of Costs Incurred by FHI-360 from March 1, 2020 to March 31, 2022

FRB Boston Followed Its Processes for Monitoring the Credit Quality of Main Street Lending Program Loans

COVID-19: Enhanced Controls Could Strengthen USAID’s Management of Expedited Procurement Procedures

The Board and FRB Boston Generally Followed Their Process for Purchasing MSLP Loan Participations but Can Formally Document Some Key Processes

Following Established Processes Helped FRB New York and the Board Reduce Risks Associated With Lending Facility Contracts

Observations on Cybersecurity Risk Management Processes for Vendors Supporting the Main Street Lending Program and the Secondary Market Corporate Credit Facility

The CFPB Implemented Safety Measures in Accordance With Its Reentry Plan

The Board Implemented Safety Measures in a Manner Consistent With Its Return-to-Office Plan

The Pandemic’s Effects on Oregonians Exposed Risks and Highlighted the Need to Modernize Oregon’s Unemployment Insurance System

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