Reports
Search reports, investigative results, and agency plansShowing 1 - 10 of 20 results
General Services Administration OIG
Audit of GSA’s Response to COVID-19: PBS Faces Challenges to Ensure Water Quality in GSA-Controlled Facilities
Social Security Administration OIG
Controls over the Social Security Administration’s National 800-number Service During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration had and used management controls over the service its 800 number employees provided callers during the COVID-19 pandemic.
Social Security Administration OIG
The COVID-19 Pandemic’s Effect on Disability Determination Services’ Processing of Disability Claims
Objective: To determine how the COVID-19 pandemic affected the disability determination services’ (DDS) processing of disability claims.
General Services Administration OIG
Ventilation Issues Persist in Unrenovated Wings of GSA Headquarters Building
Social Security Administration OIG
The Social Security Administration’s Enumeration Services During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration (SSA) complied with its enumeration policies and procedures and had adequate controls over managing evidentiary documents submitted to support Social Security number (SSN) card applications during the COVID-19 pandemic.
General Services Administration OIG
Alert Memorandum: PBS Did Not Test Water Prior to Reopening GSA Child Care Centers Closed During the COVID-19 Pandemic
Oregon Secretary of State, Audits Division
The Pandemic’s Effects on Oregonians Exposed Risks and Highlighted the Need to Modernize Oregon’s Unemployment Insurance System
This audit focuses on information and recommendations we can provide to improve the Oregon Employment Department's (OED) unemployment insurance system ahead of future surges in unemployment, similar to the COVID-19 pandemic. We have found that OED has made progress addressing some of the most public concerns, such as the inability of its phone-based system to handle the spike in claims that occurred in March 2020. Additionally, Oregon fared comparatively well in terms of fraud within their unemployment insurance program.
Social Security Administration OIG
The Social Security Administration’s Mail Processing During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.